Dealing with death is difficult. Not just the emotional side of death, losing a loved one but dealing with the other side of death, the practical side, can be just as hard.
My brother died recently. He loved his TV and despite not having much money he had a top package from Virgin media. He mentioned only a few weeks before his death that he could even get the Sky F1 channel and I told him over the phone that I would be round to watch some live races. The only chance I got was actually the recent Spanish Grand Prix which wasn’t such a great race until a late safety car livened things up towards the end. Anyway, once I’d watched the race I called up Virgin to advise them that my brother had died. I must have gone through about three menus; press one for this, press two for that and so on. After menu 3 I finally got to an ‘other’ option. I clicked on that and finally there was an option for bereavement. When I went through to option 5 I think it was, the recorded voice advised me to ring a special bereavement line and quickly rattled off the number. I wasn’t expecting that so I reached for my pen expecting a repeat of the number but all I got was a thank you for your call and a dialling tone as the call was ended.
OK, I dialed again, at least I had my pen and paper ready. So, through the first menu, then the second and finally to the third. Press option 5 and the voice comes on with the phone number, I went to jot it down but the pen wouldn’t work!
Aaaagh!
After a few minutes of screaming I managed to calm down and realised that I had no choice but to go through the nightmare scenario again, this time with a working pen. I finally got the number but seriously, couldn’t they just put it on their web page; Bereavement, call this number 0800 blah blah blah. No, that’s clearly too easy. Anyway, now to repeat the process for his gas and electric, the DWP (actually pretty easy) his water rates, his insurance and of course I need to speak to the Undertakers.
My brother, despite never planning anything in his entire life actually bought himself a funeral plan. Sadly, the company he chose, One Life, went bust last year but he had even looked out for that eventuality, he had bought himself some life insurance with Sun Life which was happily linked to a funeral home.
Another annoying thing is registering the death. Despite us being in the hi-tech age of 2025 you can’t do it over the phone or online. You have to do it in person which meant a bus ride into town because cars are decidedly unwelcome these days in Manchester city centre. The other thing with the register office is that you can’t just walk in, you have to have an appointment. I made my appointment online but arrived 45 minutes early. Could they see me early? Of course not, so I went for a wander round the area and even passed a small tapas bar which many years ago was a very exclusive men’s tailors where my brother Colin had his very first job. Among the clientele were the presenters of Look North, the BBC’s local news show and Granada Reports, the ITV version. I remember Colin telling me that he once served the guy who played Alec Gilroy on Coronation Street.
Colin’s former workplace. Once a menswear shop, now a tapas bar.
His boss was a very well to do fellow who lived in Wilmslow and drove a Rolls Royce. Every morning he picked up Colin for work at a busy junction by the Bluebell pub. Colin was living at home in Handforth then and you might think that with his boss picking him up he would be keen to get up out of bed and get ready for work.
Unfortunately, Colin just could not get out of bed in the morning. My mother told me that she used to throw a pan of cold water in his face to get him up but even so, he usually arrived at work round about lunchtime. His boss wasn’t happy at being left waiting and Colin was given his p45.
The coroner had already sent all the relevant info to the register office so all they really needed from me was a signature which I signed with the registrar’s old fashioned fountain pen.
Here’s a funny thing about death, the way things come around again. The vinyl albums that he and I argued over for instance, we swapped records, swapped back again and swapped back and forth so many times neither of us knew who finally owned what. Well, now all those vinyls have come back to me. Not only those but the audio tapes I was going to throw away, Colin took them and now they’ve come back too, as well as the copy of High Noon, the 1950 film starring Gary Cooper. I lent it to him ages ago and he told me he’d given it me back. I said he hadn’t but he insisted he didn’t have it. Either way, it’s come back to me again.
I took the bus into Manchester as I mentioned earlier. At one point we were stopped at a set of traffic lights and I looked up to see what appeared to be Colin crossing the road. A man looking just like him with his identical walk and his identical leather jacket was crossing and I was convinced it was him until he looked up straight at me and I realised that of course, it was someone else.
Later on, sipping a half of lager at a pavement pub table in Albert Square, a woman came past pushing one of those granny trolleys that old ladies push and she was the absolute image of my mother. I remember thinking that all I needed now was to see my dad. I scrutinised lots of people as I travelled back home on the bus and finally, I spotted someone who looked a little like dad. I convinced myself the man was the perfect double of my late father but when it came down to it, I knew he wasn’t. Death just messes with your head I suppose but, in a way, I felt that I had seen my entire family that day.
I tried to think of the last time we were all together and it was probably some occasion years ago when I visited home on a Sunday and we all ate Sunday dinner together. The time that came to mind though was a birthday. Perhaps it was my birthday but me, Colin and Mum and Dad, all met together in a pub on the border of Manchester and Salford called the Mark Addy. The pub was situated on the banks of the Irwell and at lunchtimes they served rather nice portions of either pate or cheese with plenty of fresh bread. It was a sunny afternoon and it was rather warm so I rather suspect it was my father’s birthday as his birthday was in August.
Some years ago, the Mark Addy was flooded when the river burst its banks. The insurers declined to insure it again and the pub has remained closed ever since but I often think about it and that last sunny afternoon we all spent together.
One last sad story. Years ago my brother had a dutch girlfriend named Inge. He has kept in touch with her and while I was sorting out his flat I came across a framed picture of Inge. She is one of my Facebook friends so I sent her a photo of the picture and we messaged each other for a while and talked about Colin. A little later she told me that she had had an online meeting with someone in the USA and during the meeting the woman’s three-year-old son came into the room. When the meeting was over the woman introduced the boy to Inge. She asked the boy to say goodbye to Inge and he did so. Inge asked his name and he told her.
She turned to the boy and said “goodbye Colin.”
Letters from an Unknown Author! 
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