This week I was asked to attend a training course by my employer. I have been doing my job, reasonably successfully for the past 14 or so years so I was perhaps a little surprised to hear I required more training. Oh well, at least it was a nice day course and didn’t involve working till 10 pm at night like my regular shift.
Those readers who live in foreign climes may be a little ignorant of local geography in the north west of England but I’m sure many of you will be familiar with the Manchester United Football club in Old Trafford. The Hotel Football just next door to the football ground was the venue for this corporate event and according to google maps my journey from home would take one hour and 16 minutes. However, when the rush hour congestion was factored in it actually took me nearly two hours to get there.
The pretty receptionist at the Hotel Football was, like many receptionists these days a Polish lady. Her English seemed fairly good at first but when I couldn’t actually grasp what she was saying about the car park she produced a printed map with directions.
What English hotels will do for staff when we finally leave the EU I really do not know.
Anyway a short while later I was able to meet up with my colleagues, 3 of whom I was actually familiar with. I’m not sure what I was expecting but I thought the whole thing might involve a small group and not the 50 to 60 people who were milling about vying for cups of tea and bacon sandwiches.
Yes, welcome to the world of the corporate event.
The event or course or whatever it was finally got under way at about 9.30 and opened up with a message from our chief executive explaining that he had also attended the course and how wonderful it was.
Our chief exec by the way, who currently enjoys a £100,000 plus salary with a recent huge increase but feels he can only offer us, his underlings a measly 1 percent pay rise is not universally popular so his claims that we were in for a fascinating day were taken by the group with a pinch of salt.
Our trainers or presenters asked us after every short module to move to a new table and engage with someone new. So first I met a lady from, well I’m not sure what other department she actually represented but she was part of a group who all worked at different locations and every week they had a team meeting facilitated by that wonder of modern computing, skype.
It was actually quite interesting to hear about how these meetings worked when everyone was reduced to a small icon on a laptop screen and how difficult it was, when reduced by your colleagues in this way, to get the attention of the group.
At the next shuffle I introduced myself to a lady from financial planning and it was she, I think who introduced me to the corporate world of acronyms. Now in her world, something that was of major importance was the RIS. Not just RIS1 but also RIS2! What that acronym stood for I don’t know but this particular lady had a strange habit of pronouncing the word RIS and at the same time bending the tip of her nose in a southerly direction. It actually reminded me of when I met someone years ago who told me her party piece was wriggling her ears which she then proceeded to demonstrate. That was good but bending the tip of your nose when saying RIS was even better. However, every time she mentioned the RIS I had to tell myself, stop staring at her nose!
When we were required to move tables and meet new people I decided to stay put and let the new people come to me. I had a good seat where I could hear the presenters quite easily and see the PowerPoint slides that assisted them. Later on that morning I met a really chatty guy from, well again his department didn’t quite register that strongly on my frontal lobes but he was some kind of liaison guy who was involved with various meetings across England. He was quietly humorous too and he mentioned to me that the food at the hotel was supposed to be quite good. As there were in the region of 60 people to serve we decided it was pretty important to be first out of the room when we broke for lunch.
At the appointed hour my colleague shot out of his chair like a greyhound out of the trap or, like one of my old friends would say, like the proverbial wonga bird! As I wasn’t quite so quick off the mark a rampaging herd of hungry colleagues from the table just behind me shot ahead and I ended up well down the queue.
The food I have to say was very nice, in fact it was the highlight of the whole event. I filled my plate with a fresh salad, some cold meats, some pasta in a pesto sauce and some roasted potatoes. An interesting combination you might think but it was very tasty and thirty minutes later we were back in the presentation room.
On the next reshuffle I made a bad mistake and rather than wait for people to come to me I moved towards the rear of the room and found myself sitting with a bunch of people who were involved in the technical aspects of software and computers and they rather looked down on me, the sole representative at the table from operations. The various observations I passed them about the complete inadequacy of our systems went right over their heads although the reliability of various outside contractors was bandied about as a sort of excuse.
One of the big problems I have found with computers and software is that as things move on, particularly with Microsoft, the programs that I use are removed or changed so much they will no longer do what I wanted them to do. Windows Movie Maker is a case in point. It is, or rather was, a great low level video editing program which has disappeared and its successor, HD Movie Maker is just not a patch on the original.
Being at the back of the room where there was no eye contact between myself and our presenters I found my mind beginning to wander and I woke up to hear something going on about Eisenhower’s Box. If you have never heard of this system it’s pretty simple. Dwight D Eisenhower, the late US President and Army General had a system like this:
Box 1: Urgent and Important
Box 2: Important but not urgent
Box 3: Urgent but not important.
Box 4: Neither urgent nor important.
Our final task was to take some elements of our everyday work schedule and add them to the boxes. I did mine in about 3 minutes but my colleagues in the technical department failed I fear to complete the task. No wonder, I thought, that our technology is in such a dire state.
The event fizzled out and when it became apparent that all was over there was a great rush for the exit.
The company had tried valiantly to stamp its work ethos on its workers but sadly, the presentation had lost its way somewhere. There were too many people and most of them wanted to be somewhere else.
Teamwork was one of the main values discussed and I thought that our organisation could learn a lot from the Mercedes F1 team. It was actually pretty interesting to hear Toto Wolf, the team manager at the Mercedes F1 team and James Allison his chief designer talk about the teamwork ethic on the Channel Four F1 broadcast last weekend. Lewis Hamilton has now clinched the 2019 world drivers’ championship and Mercedes are once again the champion constructor, making it 6 in a row for the massively successful team.
They were interviewed after the American Grand Prix and I did wonder for a moment, do they talk about Eisenhower’s box in their corporate events?